Frequently asked questions

Find more ways to manage your money

Savings
 
Direct Deposit
 
Cash a Check
 
Crypto
 
PayPal Debit Card
 
Pay Bills
 

All in

the new

PayPal app

It’s your do-it-all digital wallet. Load up on cash back offers before you shop. Track your packages. And manage it all on the go.

A QR code you can scan with the camera on your phone to download the PayPal app
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Payday comes 2 days early3

Paychecks, government payments, and more. You decide if you want the entire amount or just part of it automatically put in your balance.

Set Up Direct Deposit

Request and receive

Split a bill. Collect rent from your roomies.
Get paid back for dinner. Then get instant access to the money in your PayPal Balance account. It’s as easy as sending a money request with PayPal.

Request Money

From bank to balance

Automatically add money to your PayPal balance from your linked bank account or debit card. That way, you’ll have enough balance to cover your purchases.

Add a Bank

Digitize your cash

Add cash to your PayPal balance in person at 90,000+ locations nationwide.2

Pay right away

When money hits your PayPal balance, you get instant access to it. Shop online. Use your PayPal Debit Card4 anywhere Mastercard® is accepted. Pay bills. Start a PayPal Savings5 account. Donate and more.

Get the AppSign Up

Add cash to PayPal

Get money in.

Spend it how you like.

Add money to your PayPal balance your way. Set up Direct Deposit.1 Get paid back by friends. Transfer from your bank. Or add cash in stores.2

Get the AppSign Up
1
Direct Deposit is subject to the payor's support of this feature. Funds deposited via Direct Deposit will generally be available on the day we receive the funds transfer. You may review activity on your periodic statements or transaction history on www.PayPal.com, or call Customer Service at 1-888-221-1161 to verify receipt. We reserve the right to accept, reject, or limit transfers via Direct Deposit in our sole discretion. If you wish to cancel Direct Deposits, you must contact your employer. PayPal does not charge any fee to set up or maintain Direct Deposit. Refer to your PayPal Balance Terms and Conditions for complete Direct Deposit details. Once it's set up, Direct Deposit usually takes two (2) pay cycles to begin, but can vary across employers. Please check with your employer for specific timing.
2
Up to $3.95 cash reload fee applies. This service fee is to add cash into your PayPal Balance account.
3
Early access can allow a user to access their funds up to 2 days early. Early access to funds depends on when we get payment instructions from the payor (your employer or government agency). When we get funds before the scheduled payment date, your money can be made available up to 2 days sooner than scheduled. Availability and timing can vary based on the payor and when we get payment instructions. Once the funds are received, they will be deposited directly into your PayPal balance.
4
The PayPal Debit Mastercard® is issued by The Bancorp Bank, N.A. (“Bancorp”) pursuant to a license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Bancorp is issuer of the Card only and not responsible for the associated accounts or other products, services, or offers from PayPal.
PayPal is a financial technology company, not a bank. The Card is linked to your PayPal Balance Account. See PayPal Balance Terms and Conditions.
If you have opened a PayPal Debit Card Mastercard® account, enrolled in Direct Deposit, or bought or received cryptocurrency with your personal PayPal Balance account, we will place your U.S. dollar PayPal Balance funds in one or more Program Banks, where they will, subject to certain conditions, be eligible for pass-through FDIC insurance, up to applicable limits. FDIC insurance protects you against the failure of a Program Bank, not the failure of PayPal. PayPal is not a bank, does not take deposits and is not FDIC insured. Any other balance funds and all cryptocurrencies are not held in FDIC-insured bank deposits. Cryptocurrencies may lose value. See PayPal Balance Terms and Conditions.
5
PayPal is a financial technology company, not a bank. Banking services provided by Synchrony Bank, Member FDIC. PayPal Balance account is required to use PayPal Savings.
All screen images are for illustrative purposes only.