Frequently asked questions

All in the PayPal app

Simply and securely manage all of your transactions from one trustworthy place and get access to incredible rewards. Download the new app on your phone or sign up for free online.

Get the App
Get the App

Join the rewards revolution

PayPal+ is the loyalty programme built to give you more points in more ways.1
Use them just about anywhere you shop. And it’s all for free with no fees or caps.

Get PayPal+ For FreeMore About PayPal+
PayPal+ terms and conditions apply.

This is loyalty for all

Earn rewards on everything that counts and watch your points add up.

PayPal Debit Card

Grow your points faster with the PayPal Debit Card.2 Earn 1 point per £1 spent, online or in stores.

PayPal Credit

Earn points even when you pay over time with PayPal Credit.3 Earn 1 point per £10 spent.

PayPal checkout

Use PayPal checkout at millions of your favourite merchants worldwide and earn 1 point per £10 spent.

Send money abroad

You can even earn points when you’re sending money abroad. Earn 1 point per £10 sent.

Pool money

Pool money in advance with friends and family

Chip in for group gifts, shared experiences and more.4

  • Simple to use

  • Free to set up and free to chip in within the UK

  • Manage it all in the app

Start Pooling

Send money globally

Send money to friends & family abroad in over 110 countries.5 Or use Xoom to get more delivery options. Xoom fees and restrictions apply.6

  • Make payments securely to almost anyone, anywhere

  • Send money to over 110+ countries

  • Get PayPal Buyer Protection7 on online transactions using PayPal to pay someone for goods or services

Send Money Internationally

Track packages to your doorstep

Track eligible packages in the app* even if you didn’t pay with PayPal.

  • Check the status of your packages

  • Real-time notifications each step of the way8

  • No more searching your inbox for updates

Track Your Packages
*Learn more about package tracking eligibility here.

Everything in one smart app

Securely store your cards and link your bank account details in your digital wallet.

  • Track and redeem points

  • Add or edit your payment methods

  • Receive real-time account notifications

Get the App

The PayPal app

The power of PayPal all in one place

Download the PayPal app and start doing more with your money every day.

Get the AppSign Up
1
Rewards are earned as points under the PayPal+ rewards programme. To start earning, you must be enrolled in PayPal+. If you are not yet enrolled, you can sign in the PayPal app. PayPal+ Terms and conditions apply. See our FAQs for details.
2
Set up and activation required. The PayPal Debit Card may be used everywhere Mastercard is accepted. Terms and conditions apply
3
Credit subject to status. Card subject to eligibility.Terms and conditions apply. UK residents only.
4
An account with PayPal is required to create a Pool. Fees apply when converting currency and sending money to an account in another country. See fees. Terms and limitations apply.
5
An account with PayPal is required to send and receive money. Fees apply when converting currency and sending money other than GBP to an account in another country. See fees. Paying friends back requires an account with PayPal. The recipient will need to create an account with PayPal if they don't already have one.
6
T&Cs apply. Transaction, currency conversion and other fees may apply.
7
Buyer Protection is available on eligible purchases only. Time limits and other terms apply. See the Buyer protection section of your local User Agreement for more information.
8
Eligibility criteria apply. For more information, see here.
All screen images are for illustrative purposes only.