Frequently asked questions

What’s required to use Virtual Terminal?

Do charities get a discount on fees?

Are Virtual Terminal transactions covered by Seller Protection?

Does my customer need to have an account with PayPal?

Is Virtual Terminal PCI compliant?

Discover ways to accept payments

We support businesses

just like yours

Every business needs a reliable payment partner. From secure payment processing to helpful business insights, we’re here for you.

No website or

POS system needed

Don’t miss a sale

When the order arrives by mail or phone, you can easily accept payment by credit or debit card.

Simple setup

No coding is required, and you don’t need any extra software or equipment—just a web browser.

Real-time reports

Virtual Terminal activity is included in your PayPal reports.

Restaurant take-away. Legal fees. Medical charges. Trade show sales. Delivery services. Wholesale orders. Conveniently accept card payments with just a web browser.

How to use Virtual Terminal for credit card processing

01

Open Virtual Terminal

Log in to your PayPal Business account from your web browser and open Virtual Terminal from your dashboard or the App Centre.

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Pricing with no surprises

No monthly or setup fees. Only pay when you get paid.

Check Out Our Most Common Fees

Virtual Terminal

Get paid when sales are made by phone, email or in-person

Use our virtual terminal to process credit card and debit card payments for offline sales.

Talk to an account specialist to get started, 0203 467 8314.

All screen images shown are for illustrative purposes only. Actual experience will be based on account activity.

Please note that charges may apply depending on the terms and coverage with your phone provider.

Available on eligible purchases. Limitations apply.

Pay in 3 is an unregulated credit agreement. Availability is subject to merchant status, sector and integration. Pay in 3 use is subject to status and approval and can make credit less accessible or more expensive for the consumer. See product terms for more details. PayPal Credit: FCA permission may be required. Representative APR 23.9% (variable).